Order practical internal training:
Design thinking and user-centered solutions
Practical 0.5–1-day training will help you understand and apply design thinking in product and service development, employee experience, and marketing.
You will learn to create solutions together with your team that stand out and bring value to both the user and the business.
Do your ideas and developments reach users and work?
Do you sometimes feel that:
There are many ideas in product or service development, but it is difficult to decide where to start, and development drags on because the team lacks a common understanding of user needs.
In marketing, the value proposition does not speak to the target group as expected because there is no clarity about what customers actually value.
The onboarding program is not working as expected when it comes to developing the employee experience, but it is not clear why it is not working for the users (employees).
You have many new ideas, but innovation projects get stuck and there is no systematic way to solve and implement challenges.
If any of these sound familiar, your team may benefit from developing design thinking skills.
Better collaboration and user-centric solutions
Design thinking is not just a practical way to better understand the people you are creating solutions for. It helps you develop user-centered and functional solutions in product and service development, marketing, creating employee experience, or improving internal processes.
Design thinking helps:
Involve the team's expertise: clear steps and a structured process help avoid "opinion-based" solutions.
Understand users better: through interviews, personas, and testing, you will solve real problems.
Test ideas early: Through simple prototypes, you can quickly collect feedback and avoid costly mistakes in the later development phase.
Strengthen the culture of innovation: design thinking supports open and learning teamwork and co-creation.
Training topics
We will tailor the specific content and format of the training to the needs of your organization and team. The topics below cover the key skills and knowledge that the training will focus on.
Mis on disainmõtlemine ja kuidas see aitab?
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Disainmõtlemise põhimõte, topeltteemanti mudel ja erinevad faasid.
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Milliseid väljakutseid aitab disainmõtlemine lahendada erinevates valdkondades?
Kasutaja mõistmine ja probleemide kaardistamine
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Kuidas koguda ja mõtestada kasutajate sisendit (kasutajaintervjuudintervjuud, persoonad, kasutajateekonnad jt meetodid)
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AI tööriistad, mis toetavad kasutamine intervjuusid ja tagasiside analüüsi
Ideede genereerimine ja prototüüpimine
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Struktureeritud ideede genereerimise tehnikad ja valikumeetodid
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Prototüüpide loomine ja visualiseerimine (sh AI abil)
Ideede ja lahenduste testimine ja tagasiside kogumine
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Kuidas kiiresti ja odavalt oma ideid valideerida
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Tagasiside kasutamine järgmiste sammude kujundamisel
Elluviimine ja rakendamine
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Kuidas viia oma idee ja lahendused ellu
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Milliseid disainmõtlemise ja AI tööriistu kasutada igapäevases arendustöös
Tegu on praktilise koolitusega, kus teoreetiline osa on seotud praktiliste harjutustega.
Koolitus sobib nii ühtse tiimina töötavale meeskonnale, kui ka osalejatele erinevatest tiimidest.
Training information
The training is intended for product and service managers, marketing and business development teams, innovation teams, HR experts, and others who want to create more user-centric solutions.
Time: half a day, 1 day or other format by arrangement.
Location: Various options available upon agreement with the customer.
Format: hands-on training where participants learn tools through real-world practice.
Number of participants and group size as agreed.
The training price includes:
Digital training materials: key topics, tool reviews, and exercises.
If desired, a follow-up session (virtually, in about 1 month) to support the implementation of what has been learned and the exchange of experiences.
Trainer
Andres is an experienced IT trainer and certified facilitator, as well as a UX designer, who was also awarded the title of Äripäev IT Training Trainer of the Year in 2020.
Andres has conducted over 150 workshops, Google Design Sprints, and public and internal training, helping organizations solve complex challenges through design thinking and practical co-creation. Before founding Futurist in 2018, Andres worked as a UX designer at Tieto and as a Baltic Product and Sales Manager at Toyota and Lexus, which has given Andres a customer-understanding perspective.
Our experience
