Practical training for the development of your service and team

We conduct various practical trainings to improve team co-creation and the user experience of digital services.

Streamlining your daily work with Copilot AI

Leading and facilitating discussions

Design Thinking and User Experience

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Our most popular training courses

We offer shorter and longer internal trainings in a variety of formats. Here is a selection of topics that are most popular among our trainers today.

Streamlining your daily work with Copilot AI

Practical, basic internal training on how to implement Copilot AI in your daily work, automate routine tasks in Office 365, Word, Excel, Powerpoint, and Teams meetings.

Target audience: Specialists and managers

Duration 0.5 to 1 day

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AI tools for user experience (UX) design

A practical 1–2-day internal training on User Experience (UX) design AI tools for developers and product and service managers to use AI to design user-friendly and result-oriented products.

Target audience: Developers, product and service managers

Duration: 0.5 to 1 day

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Design thinking in product and service development

Practical internal training that helps make meetings and discussions productive. You will learn how to set discussion goals, manage time and focus, and engage participants to reach clear decisions.

Target audience: Product and service managers

Duration: 0.5 to 1 day

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Service design with AI and Stingray

Praktiliste tööriistade- ja tehnikate sisekoolitus, kuidas kasutada teenusedisaini digiteenuste prototüüpimiseks ja arendamiseks, et arendada tooteid, mida kliendid päriselt vajavad.

Sihtrühm: Toote- ja teenusejuhid, kestvus 0,5 kuni 1 päev

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Effective meetings and discussion management

Improve your team's collaboration and meetings. Practical 2-on-1 internal training to develop discussion management and facilitation skills.

Target group: Training managers, team leaders and specialists

Duration: 0.5 to 1 day

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How to facilitate and lead workshops?

Practical internal training that helps make meetings and discussions productive. You will learn how to set discussion goals, manage time and focus, and engage participants to reach clear decisions.

Target group: Training managers, team leaders and specialists

Duration: 0.5 to 1 day

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Our trainers

Our trainers are practitioners and certified facilitators who work with teams on a daily basis, helping them to co-create and improve the user experience of digital services, as well as achieve strategic clarity and improve collaboration.

Andres Kostiv

UX strategist, facilitator and trainer

Andres is an experienced IT trainer, Certified AI Manager (CAIM), and Certified Facilitator and UX Designer, who was also awarded the title of IT Training Trainer of the Year in 2020. Andres has conducted over 150 different workshops and Google Design Sprints, public and internal training.

Before founding Futurist in 2018, Andres worked as a UX designer at Tieto and Omniva and as a Baltic Product and Sales Manager at Toyota.

Tiina Hiller

Töötubade fasilitaator ja koolitaja

Tiina on sertifitseeritud töötubade fasiliteerija, ja koolitaja, kel on seljataga pikaajaline kogemus turunduse- ja personalijuhina finants- ja tehnoloogiasektori ettevõtetes. Täna aitab Tiina Futuristis organisatsioonidel ja tiimidel läbi juhitud koosloome ja töötubade saavutada strateegilist selgust ning jõuda oluliste otsusteni. Tiina on võtnud oma südameasjaks ka fasiliteerimisoskuste leviku ja viib läbi erinevaid koolitusi koosloome, arutelude juhtimise ja koosolekukultuuri parandamise osas.