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Practical training for the development of your service and team

We conduct various practical trainings to improve team co-creation and the user experience of digital services.

Streamlining your daily work with Copilot AI

Leading and facilitating discussions

Design Thinking and User Experience

Andres Kostiv trains

Our most popular training courses

We offer shorter and longer internal trainings in a variety of formats. Here is a selection of topics that are most popular among our trainers today.

Streamlining your daily work with Copilot AI

Practical, basic internal training on how to implement Copilot AI in your daily work, automate routine tasks in Office 365, Word, Excel, Powerpoint, and Teams meetings.

Target audience: Specialists and managers

Duration 0.5 to 1 day

AI tools for user experience (UX) design

A practical 1–2-day internal training on User Experience (UX) design AI tools for developers and product and service managers to use AI to design user-friendly and result-oriented products.

Target audience: Developers, product and service managers

Duration: 0.5 to 1 day

Design thinking in product and service development

Practical internal training that helps make meetings and discussions productive. You will learn how to set discussion goals, manage time and focus, and engage participants to reach clear decisions.

Target audience: Product and service managers

Duration: 0.5 to 1 day

Service design with AI and Stingray

Internal training on practical tools and techniques for using service design to prototype and develop digital services to develop products that customers really need.

Target group: Product and service managers, duration 0.5 to 1 day

Effective meetings and discussion management

Improve your team's collaboration and meetings. Practical 2-on-1 internal training to develop discussion management and facilitation skills.

Target group: Training managers, team leaders and specialists

Duration: 0.5 to 1 day

How to facilitate and lead workshops?

Practical internal training that helps make meetings and discussions productive. You will learn how to set discussion goals, manage time and focus, and engage participants to reach clear decisions.

Target group: Training managers, team leaders and specialists

Duration: 0.5 to 1 day

Our most popular training courses

We offer shorter and longer internal trainings in a variety of formats. Here is a selection of topics that are most popular among our trainers today.

Effective meetings and discussion management

Improve your team's collaboration and meetings. Practical 2-on-1 internal training to develop discussion management and facilitation skills.

Target group: Training managers, team leaders and specialists

Duration: 0.5 to 1 day

How to facilitate and lead workshops?

Practical internal training that helps make meetings and discussions productive. You will learn how to set discussion goals, manage time and focus, and engage participants to reach clear decisions.

Target group: Training managers, team leaders and specialists

Duration: 0.5 to 1 day

Our trainers


Our trainers are practitioners and certified facilitators who work with teams on a daily basis, helping them to co-create and improve the user experience of digital services, as well as achieve strategic clarity and improve collaboration.

Picture by Andres Kostiv

Andres Kostiv

UX strategist, facilitator and trainer

Andres is an experienced IT trainer, Certified AI Manager (CAIM), and Certified Facilitator and UX Designer, who was also awarded the title of IT Training Trainer of the Year in 2020. Andres has conducted over 150 different workshops and Google Design Sprints, public and internal training.

Before founding Futurist in 2018, Andres worked as a UX designer at Tieto and Omniva and as a Baltic Product and Sales Manager at Toyota.

Tiina Hiller's picture

Tiina Hiller

Workshop facilitator and trainer

Tiina is a certified workshop facilitator and trainer with extensive experience as a marketing and HR manager in financial and technology companies. Today, Tiina helps organizations and teams achieve strategic clarity and reach important decisions through guided co-creation and workshops at Futurist. Tiina is also passionate about spreading facilitation skills and conducts various trainings on co-creation, discussion management, and improving meeting culture.

We design training that meets the needs of your team or organization

Get in touch and let's talk more about how we can help.

Customers about us

Martin Havik photo

Martin Havik

Postimees Group CTO

Futurist helped us spread and embed design thinking and its importance in the company. We have done two design sprints with Andres for different projects to date, and the results of both design sprints actually reach our clients. The greatest value for us was that we learned what, for whom, and how we do in 4 days vs. the usual months-long process, which costs many times more money and time. We will definitely have the next sprints together.

Photo by Andrus Valma

Andrus Valma

Mobire CEO

Futurist's approach to organizing the strategy day was very systematic. Employees were briefed on the topics before the event and everyone was personally involved during the strategy day. Later, we received a written summary and suggestions for moving forward for each of the topics discussed. As a follow-up, several ideas received at the strategy day are already in the works.

We are trusted

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