Growth Minutes 44. Liina Kurvits: How to leverage innovation through service design?

In this episode of Kasvuminutes, Andres Kostiv is joined by Pipedrive UX strategist, service designer, and mentor Liina Kurvits. In the show, we dive into the depths of service design, exploring its impact and applications in driving innovation.

The show will talk about:

• Liina shares her journey in the world of service design, opening up about her current role and how she got there.

• We'll talk about the importance of service design and how it helps companies achieve their business goals and make better decisions.

• Let's look at the role of service design in cross-organizational collaboration and creating better synergy between teams.

• We will introduce various service design tools that help refine and improve complex services. Liina will also share her experiences in facilitating different types of service design workshops,

• We will also discuss who should be responsible for service design in an organization and how to develop this competency.

Listen and be inspired and share the show with your network. We are always very grateful for feedback and thoughts on what else we could talk about. Or if you have an interesting topic you would like to share, then feel free to get in touch.